Privacy Policy

Last updated: 2026

Introduction

MakeVideo takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI video generation service.

Information We Collect

To provide our service, we collect the following information:

  • Account Information: Your username, avatar, and email address provided during registration (obtained via Google OAuth)
  • Prompts: Text descriptions you enter for video generation, used to generate videos and display history
  • Generated Videos: AI video files you generate
  • Payment Information: Payment transactions processed through Creem (we do not store your credit card information)

How We Use Your Data

We use your data to:

  • Provide and improve our AI video generation service
  • Display your video generation history
  • Authenticate users and manage sessions
  • We do not share your prompts or videos with other users, nor do we use your content for training

Data Retention

Your data is retained as follows:

  • Free Users: Generated videos are stored for 30 days
  • Paid Users: Generated videos are stored permanently until you manually delete them
  • Credit Validity: One-time purchased credits are valid for 365 days, subscription credits renew monthly
  • Account Deletion: When you delete your account, all related videos and data are permanently deleted

Third-Party Services

We use the following third-party services:

  • Google OAuth: Only retrieves your username, avatar, and email, no other information
  • Creem: Processes payment transactions, credit card information is securely handled by Creem, we do not store it
  • AI Providers: Do not collect or store your personal data

Cookie Usage

We only use cookies for user authentication and session management. We do not use cookies for user behavior tracking or analytics.

Data Security

We implement appropriate technical measures to protect your data, including encrypted connections and secure storage.

Your Rights

You have the following rights regarding your data:

  • Access: You can view your video generation history and account information at any time
  • Deletion: You can delete individual videos or your entire account
  • Export: You can download all videos you have generated

Policy Changes

We may update this Privacy Policy from time to time. We will post any material changes to this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

[email protected]